Report on public services quality released

MALE, June 4 (HNS) - The Public Service Division of the President's Office has released a report on the projects that were undertaken by government offices last year to improve the quality of services they provide to the public and to foster and promote the spirit of service among government officials.This report includes information on the work undertaken by the government to improve and speed up the delivery of services as well as information about the projects undertaken by various government offices to develop services offered to the public. Some of the important activities carried out by government offices for this purpose include improving counter services, establishment of websites to disseminate information about the offices, establishment of computer networks, preparation of databases, orientation programmes for new entrants, customer surveys and revision of regulations aimed at the public. In the Presidential Address of 2000, President Maumoon Abdul Gayoom said that the policy of the government was to improve the quality and accessibility of services to the public while instilling a spirit of service delivery and work ethic in all government offices. Additional projects to improve quality of service is to be carried out this year.